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Terms of Service

These terms govern the basic use of bluumie as a SaaS platform. If separate agreements, order forms, or SLA terms exist, they take precedence where they conflict.

1. Service scope

bluumie is a hosted software platform for managing workspaces, projects, environments, credentials, links, notes, team access, and health checks. Available functionality depends on the current product scope and any separate written agreement.

2. Accounts, credentials, and roles

Users must keep their credentials confidential and assign workspace roles carefully. Actions by owners, admins, and members may be logged for security and auditability.

Customers are responsible for ensuring that only authorized persons have access to stored projects, secrets, and other workspace content.

3. Permitted use

bluumie may only be used for lawful purposes and within the agreed scope of use. Prohibited conduct includes storing unlawful content, misusing third-party credentials, or using the platform to interfere with, bypass, or endanger systems.

4. Customer data and privacy

Customers remain responsible for the lawfulness of the data and content they store in the service. Where customers process personal data of third parties through bluumie, they should review whether a data processing agreement is required before productive use.

Sensitive credentials are stored in encrypted form in bluumie. This does not relieve customers of the obligation to maintain their own appropriate security controls, permission structures, and backup processes.

5. Availability and changes

We aim to operate bluumie in a stable and secure manner. Continuous uninterrupted availability is only owed where expressly agreed in a separate contract. Product features may be updated, refined, or changed for legitimate operational reasons.

6. Suspension and termination

We may temporarily suspend access or terminate the service relationship for cause if there are significant security risks, misuse, legal violations, or material breaches of contract. Customers may also delete accounts and workspaces through the provided product controls where available.

7. Liability

To the extent permitted by law, we are liable only in accordance with mandatory statutory provisions. For ordinary negligence, except in cases of personal injury, liability is limited to breaches of essential contractual obligations and to the foreseeable damage typically arising from such a breach. To the extent permitted by law, we are not liable for customer-provided content, misconfiguration, or improper use of the platform.

8. Governing law

The substantive law of the operator's country of seat applies, excluding conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection rules provide otherwise. For disputes with business customers, the exclusive place of jurisdiction is, to the extent legally permissible, the operator's registered seat.